Accolades
I recently had the pleasure of spending nine days at the U.S. Grant Hotel. This was my first experience at the U.S. Grant, and although there is much history, I have to believe that the hotel is now at it’s pinnacle. The hotel and the staff far exceeded my every expectation. I was pleasantly surprised by the location - it is actually in the heart of the Gaslamp District. Although the hotel has been around for 100 years, it’s hard to believe that it was ever better than it is now. This is truly a five star hotel, and although it is beautiful throughout, the five star staff make it superior to any hotel that I have ever stayed at before. I had a minor issue that required a change, rather than merely satisfying my request – Harry and Magdalena upgraded my room to a Grand Deluxe. This was the first time that I have been greeted by my first name by members of the staff which was truly impressive. While the turn down service, mints and water are impressive, the quality of service provided by the staff – particularly at the front desk is what sets the U.S. Grant apart from the rest. The U.S. Grant anticipated every need – down to the umbrella in the closet just in case of rain. This experience was so memorable, I will never stay anywhere other than the U.S. Grant during my visits to San Diego.
